Any items packaged with software, including but not limited to, DJ Controllers, Audio Interfaces, etc., must be returned with the original software disc including serial number and proof of deactivation. Shipping and Handling charges (delivery and return) are non-refundable, including any shipping fees not directly incurred that are part of a free shipping promotion. Merchandise that is not returned in brand-new condition, including damages, abuse, marks, showing wear, or with missing packaging or accessories, will be subject to additional charges. All Returns must contain all associated packaging and materials (ie accessories, manuals, wires, etc).RED ONE Music will accept returns for defective goods that you have ordered from us within 30 days of invoice date for exchange only.If you are not completely satisfied with your purchase, returns will be accepted for store credit (less restocking fee & shipping) within 30 days of invoice date.All returned items can take up to 10-14 days to be processed.
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